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dummyticketdeskFLIGHT + HOTEL RESERVATIONS

Delivery policy

Last updated 6 November 2026

1. What we deliver

Everything DummyTicketDesk sells is a digital document: dummy tickets (flight reservations) and confirmed hotel bookings for visa applications, delivered as PDF files. Nothing is shipped physically, and there are no shipping or delivery charges.

2. Where it is sent

Your documents are sent to the email address and the WhatsApp number you give in your order, together with your payment receipt. Please check them before you pay: we can only deliver to the details we were given. An extended hold or a hotel booking is prepared in the order window and arranged with the desk on WhatsApp before any payment.

3. When it arrives

Once your order is paid, the documents follow. A flight reservation paid by UPI on this site is confirmed automatically when the exact amount arrives, and the order window and a confirmation email tell you so; if a payment cannot be matched to your order, the desk confirms it with you on WhatsApp first, or refunds it in full. Usually within 30 minutes during office hours, Mon–Sat 10:00–18:00 IST. Orders placed outside office hours are issued when the office next opens. Each order is prepared by a person on our team, which is why delivery follows office hours.

4. If something has not arrived

Check your spam or promotions folder first. If your documents have not arrived, message us on WhatsApp at +91 91155 80911 from the number you ordered on, or email info@sureshottravel.com with your order reference. We check the order and re-send the documents straight away. If we cannot deliver the reservation you ordered, you are refunded in full under our refund and cancellation policy.

5. After delivery

Check the names, route and dates as soon as the documents arrive. A misspelled name is corrected free if you tell us within 24 hours of delivery. Re-issues for a new date are not included: if your date moves, order a new reservation for the new date.

6. Who we are

DummyTicketDesk is a brand of Pro Lifeset Overseas Private Limited (CIN U52291PB2024PTC060508, GSTIN 03AAOCP3999C1Z5), Shop No. 2, near PRTC Workshop, Nabha Road, Patiala 147001, Punjab, India.