Refund policy

You get a full refund when

• An order placed 9:00 to 23:00 IST is not delivered within 30 minutes. Orders placed outside those hours are due by 9:30 IST the next morning.
• The booking reference we sent cannot be found on the airline or hotel website during its stated validity.
• You cancel before we have started creating the reservation. Message us with your order reference.
• We are unable to create the reservation you asked for and cannot offer an acceptable alternative.

We re-issue free of charge when

• A passenger name has a typo, reported within 24 hours of delivery.
• The reservation drops before the validity we promised. Tell us and we hold it again the same hour.

Refunds are not available when

• The reservation has been issued and matches the details you gave us.
• Your visa is refused or delayed. We do not control embassy decisions and never claim to.
• You asked for a change to dates or route after issue. We can re-issue at the standard price.

How refunds are paid

Refunds go back to the UPI ID or bank account you paid from within 5 to 7 working days. To claim one, WhatsApp or email info@lifesetoverseas.com with your order reference. No forms, no store credit.