LOT Polish Airlines booking check and Warsaw connections for Indians

How to look up a booking on LOT

1. 1Open lot.com, choose India and go to Manage My Booking.
2. 2Enter the booking reference and the last name as booked.
3. 3Check the passenger names, the Delhi–Warsaw flight, the onward leg, and whether a partner operates any segment.
4. 4If you bought the ticket on lot.com within the last 24 hours, the risk-free cancellation may still apply; read its conditions first.
5. 5From 36 hours before departure, use the same reference and name to check in online.
6. 6A booking without a ticket number is a reservation only and cannot be checked in on lot.com.

No hold on lot.com: the 24-hour cancellation and flight reservations

LOT is clear that “Reservations made on our website must be paid online”. Cash payment is possible only at the airport or at LOT city offices, and lot.com has no pay-later or price-hold option.

The nearest thing is the 24-hour risk-free cancellation, which lets you cancel free, or change under special conditions, within 24 hours of purchase. It applies only to an individual ticket bought on lot.com or through the LOT Contact Center, with a ticket number starting 080-, when you ask within 24 hours of issue and at least 24 hours remain before the first flight. It is a paid ticket you can undo, not a reservation you can hold.

A visa applicant who wants to show a LOT routing without paying uses a flight reservation held in the traveller’s name for the planned dates. It is not a ticket, and the airline decides when an unpaid hold lapses. Order it for the day of your VFS appointment.

Online check-in and airport document checks

LOT says “Online check-in begins 36 hours before the scheduled departure”. Two lists of exceptions follow. From Dubrovnik, Podgorica, Skopje, Split, Tirana and Zadar you check in only on the local airport’s website. From Almaty, Astana, Baku, Beirut, Yerevan, Cairo, Marrakesh, Tashkent and Tel Aviv you choose a seat online, then collect a QR boarding pass at the counter after a document check. India is on neither list.

So Delhi passengers can normally finish check-in online. LOT’s closing time was not confirmed on the pages we read, so leave a generous margin at the airport. Keep the visa for your destination with your passport; on trips into the Schengen area, Warsaw is where it is checked.

Warsaw transfers on an Indian passport

Warsaw Chopin has LOT Transfer Centers in both its Schengen and non-Schengen areas. LOT’s step-by-step transfer table shows passport control for anyone moving from a non-Schengen flight to a Schengen one, so on Delhi–Warsaw–Paris or Delhi–Warsaw–Vienna you enter the Schengen area in Warsaw and show your Schengen visa there.

For a connection to a country outside Schengen, Poland is not marked for Indian nationals in the EU’s Annex 7B list, so no Polish airport transit visa is needed to stay airside. LOT’s September 2026 release lists direct long-haul routes to the United States, Canada, Japan and South Korea as well as India, and those countries’ own visa rules still apply to the final leg.

Within Schengen, Prague is the airport to treat with care. Czechia still requires an airport transit visa from Indians who are not exempt, although a valid Schengen visa is one of the exemptions.

LOT’s India routes

LOT’s India page asks “What Indian cities do we fly to?” and answers Delhi and Mumbai, inviting you to “Book direct flights to Delhi or check out flights to Mumbai”. The airport data on lot.com marks Delhi as having direct flights and Mumbai as codeshare or interline only, and the Mumbai page’s “Fly Dreamliner to Mumbai!” headline comes with no schedule. Treat any LOT Mumbai nonstop as unconfirmed.

A LOT press release of 17 September 2026 says its offer includes direct long-haul flights to the United States, Canada, India, Japan and South Korea, flown with the Boeing 787 Dreamliner. The Delhi frequency was not stated. LOT has been a member of Star Alliance since 2003, and no India route news appeared on its press office pages when we checked in October 2026.

LOT Polish Airlines questions, answered